Action on Disability
Beginning the new relationship with Spirit UK has been one of the best I have started in my career. Thank you for your friendly, supportive approach to providing us with excellent I.T. support and guidance. It is rare for companies to really deliver on their promise, but you do that every day and every instance of support we have needed. Thank you.
I know that the excellent connection our team have with your team will mean that the relationship will continue as AoD continues to expand, and support thousands of disabled people a year. We are ever more reliant on secure, robust and reliable back office systems. Thank you for making the past year one where I have total confidence that your team will handle our staff with care and respect and you always go above and beyond to resolve issues.
Médecins Sans Frontières/Doctors Without Borders (MSF)
Saved by SpirIT UK...
Literally! It was countdown to trialling exciting software on android tablets in rural Africa. 6 days left when we realised: Sony Xperia Z2 tablets (which the software is made for) are absolutely nowhere to be found and we need 25 of them. Quick. After hundreds (actual number 26) of phone calls to different suppliers and vendors we were close to giving up when SpirIT UK comes into the picture on a late Friday afternoon.
The result? 25 Sony Xperia tablets delivered by noon the following Monday! How good is that?! Nobody else could do it, and they saved our project! Super happy with their efforts, support and their rapid delivery! I highly recommend SpirIT UK to anybody needing any hardware of any kind. These lot are brilliant.
The Cambridge Satchel Company
I have been working with Spirit for over 2 years now and can attest to their excellent service and professionalism. They are always open to discussion and they have adapted well to changes in our business strategy. This is a very useful skill for someone in my position. Time and again we put Spirit to task in all areas of our business and they come through with cost-effective and future-proof solutions that the business can rely on. I would highly recommend any of their vast array services to anyone in the tech industry.
Canadian Immigrant Integration Program (CIIP)
We initially hired Spirit UK because they had been recommended by an UN organization working in our field. We were impressed from the outset by the emphasis they placed on understanding our work in order to serve us as well as possible. Time has confirmed that their interest was sincere and not simply part of the sales pitch.
In the second year of our contract with Spirit UK, we suffered budget cuts and thus had to downgrade the IT support package. Despite this fiscal reduction, Spirit UK has maintained an interest in what we do and has been just as responsive as ever to meeting our needs, particularly when we have been “in crisis” mode.
It is hard to quantify their contribution, except to say that they have helped us maintain our service through ups and downs, and knowing they are on hand provides us all with great peace of mind!
Changing our IT support arrangements has had one of the biggest positive infrastructure impacts in the last 20 years on how staff feel about working for Changing Faces as they now know that the IT provision is much more reliable and any issues they have get dealt with in a timely and professional manner.
They (SpirIT UK) now provide a consistently responsive and high quality service, dealing promptly and extremely courteously at all times with the full range of issues that arise - from niggly hassles with printers through to the wholesale transition of our entire organisation between email systems.
They have been particularly generous with their time on matters which are borderline to the scope of the contract, such as security issues arising from statutory contracts, and telephone/mobile considerations. This reflects the professional manner in which they communicate with the staff, patiently explaining sometimes highly technical issues in non-technical terms.
Effective, speedy and a complete IT solution.
Spirit UK provided a complete bespoke IT solution from start to finish. They were on hand to deal with all of the IT problems providing solutions to security to upgrades and keeping data secure. A service on hand when we needed them, experts on hand providing expert service. A great help providing support to an NHS-AQP
I have had the pleasure working with Chris and Palvi in the procurement team at Spirit for over a year now, and am pleased to say we have developed a fantastic working relationship – they both have an outstanding knowledge of the IT industry and always strive for the absolute best for their customers.
It is refreshing to work with a company that is so passionate, and works in such an honest way for their clients – whatever your budget, the guys at SpirIT UK will always deliver the best possible solution for your company.
Nubian Life Resource Centre
The qualities of service and response times are unrivalled in our opinion. Members of staff are qualified and experienced in their roles, and their customer service is genuine.
SpirIT UK’s support has enabled has to have a safe and smooth running IT system; but more importantly, through their genuine kindness, have helped us meet our goals of encouraging our members with long term health conditions to live more rewarding lives by helping others.
Excellent service from consummate professionals.
I used SpirIT UK for tech support with an issue I had with my PC. They identified the issue quickly so I was up and running again in no time. Their depth of knowledge was excellent and from start to finish the level of service provided was faultless. I would certainly recommend them.
Children & Families Across Borders
CFAB believe that all children should have a right to a safe and supportive family life wherever possible, and be protected from abuse and exploitation, regardless of background. They assess long-term care options for children in over 120 countries, and their work has never been more relevant.
SpirIT UK forms the IT department for CFAB providing everything from remote & field support to server and network comms, allowing users to work with ease both in the office and from home. Recent projects include mail migration, security implementation and hardening, procurement, office move & classrooms set up.
London Stadium / West Ham FC
London Stadium, formerly the ‘Olympic Stadium’, is a superb multi-use venue for music, sport and entertainment. With a pedigree of hosting truly world class events, London Stadium stages Premier League football and takes pride in playing host to West Ham United FC. It is also the proud home of UK Athletics, staged the Anniversary Games and also the IAAF World Championships in 2017.
SpirIT UK provides advanced event support for the stadium – ensuring things run smoothly on the day. We work closely with the Stadium Management team to prepare and meet the critical and intense requirements of these events. There is a formal process of preparation, monitoring and break fix when needed. This amazing stadium seats up to 55,000 people and houses the very latest technology – all supported by SpirIT UK.
The Africa Centre
Since 1964, the Africa Centre has played a pivotal role in supporting African art, culture, entrepreneurship and business in the UK, and has developed into a true home-away-from-home for the London African diaspora
As well as providing IT managed services, SpirIT UK strategically advise, support and supply The Africa Centre as they grow and develop their unique services
United Nations High Commissioner for Refugees (UNHCR)
UNHCR’s primary purpose is to safeguard the rights and well-being of refugees. In its efforts to achieve this objective, the Office strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, and to return home voluntarily
UNHCR went through a rigorous tendering process to select a partner to support their critical UK operations. After this process, SpirIT UK were chosen on the basis of their technical capability and more importantly their value led attitude towards customer service. SpirIT UK delivers many services including provision of internet services, hardware, software and telephony, support and project services to UNHCR at their London office and also for personnel travelling to the affected field offices across the world