SpirIT Support

Beginning the new relationship with Spirit UK has been one of the best I have started in my career. Thank you for your friendly, supportive approach to providing us with excellent I.T. support and guidance. It is rare for companies to really deliver on their promise, but you do that every day and every instance of support we have needed. Thank you.

I know that the excellent connection our team have with your team will mean that the relationship will continue as AoD continues to expand, and support thousands of disabled people a year. We are ever more reliant on secure, robust and reliable back office systems.

Thank you for making the past year one where I have total confidence that your team will handle our staff with care and respect and you always go above and beyond to resolve issues.

Saved by SpirIT UK...

Literally! It was countdown to trialling exciting software on android tablets in rural Africa. 6 days left when we realised: Sony Xperia Z2 tablets (which the software is made for) are absolutely nowhere to be found and we need 25 of them. Quick. After hundreds (actual number 26) of phone calls to different suppliers and vendors we were close to giving up when SpirIT UK comes into the picture on a late Friday afternoon.

The result? 25 Sony Xperia tablets delivered by noon the following Monday! How good is that?! Nobody else could do it, and they saved our project! Super happy with their efforts, support and their rapid delivery! I highly recommend SpirIT UK to anybody needing any hardware of any kind. These lot are brilliant.

We initially hired Spirit UK because they had been recommended by an UN organization working in our field. We were impressed from the outset by the emphasis they placed on understanding our work in order to serve us as well as possible. Time has confirmed that their interest was sincere and not simply part of the sales pitch.

In the second year of our contract with Spirit UK, we suffered budget cuts and thus had to downgrade the IT support package. Despite this fiscal reduction, Spirit UK has maintained an interest in what we do and has been just as responsive as ever to meeting our needs, particularly when we have been “in crisis” mode.

It is hard to quantify their contribution, except to say that they have helped us maintain our service through ups and downs, and knowing they are on hand provides us all with great peace of mind!

Changing our IT support arrangements has had one of the biggest positive infrastructure impacts in the last 20 years on how staff feel about working for Changing Faces as they now know that the IT provision is much more reliable and any issues they have get dealt with in a timely and professional manner.

They (SpirIT UK) now provide a consistently responsive and high quality service, dealing promptly and extremely courteously at all times with the full range of issues that arise - from niggly hassles with printers through to the wholesale transition of our entire organisation between email systems.
They have been particularly generous with their time on matters which are borderline to the scope of the contract, such as security issues arising from statutory contracts, and telephone/mobile considerations. This reflects the professional manner in which they communicate with the staff, patiently explaining sometimes highly technical issues in non-technical terms.

Effective, speedy and a complete IT solution.

Spirit UK provided a complete bespoke IT solution from start to finish. They were on hand to deal with all of the IT problems providing solutions to security to upgrades and keeping data secure. A service on hand when we needed them, experts on hand providing expert service. A great help providing support to an NHS-AQP

I have had the pleasure working with Chris and Palvi in the procurement team at Spirit for over a year now, and am pleased to say we have developed a fantastic working relationship – they both have an outstanding knowledge of the IT industry and always strive for the absolute best for their customers. It is refreshing to work with a company that is so passionate, and works in such an honest way for their clients – whatever your budget, the guys at SpirIT UK will always deliver the best possible solution for your company.

The qualities of service and response times are unrivalled in our opinion. Members of staff are qualified and experienced in their roles, and their customer service is genuine.

SpirIT UK’s support has enabled has to have a safe and smooth running IT system; but more importantly, through their genuine kindness, have helped us meet our goals of encouraging our members with long term health conditions to live more rewarding lives by helping others.

Excellent service from consummate professionals.

I used SpirIT UK for tech support with an issue I had with my PC. They identified the issue quickly so I was up and running again in no time. Their depth of knowledge was excellent and from start to finish the level of service provided was faultless. I would certainly recommend them.

CFAB believe that all children should have a right to a safe and supportive family life wherever possible, and be protected from abuse and exploitation, regardless of background. They assess long-term care options for children in over 120 countries, and their work has never been more relevant.

SpirIT UK forms the IT department for CFAB providing everything from remote & field support to server and network comms, allowing users to work with ease both in the office and from home. Recent projects include mail migration, security implementation and hardening, procurement, office move & classrooms set up.

Since 1964, the Africa Centre has played a pivotal role in supporting African art, culture, entrepreneurship and business in the UK, and has developed into a true home-away-from-home for the London African diaspora

As well as providing IT managed services, SpirIT UK strategically advise, support and supply  The Africa Centre as they grow and develop their unique services